Got questions? We’ve got answers. At Polished Appliance Repair, we believe in clear communication, honest service, and helping our customers feel confident in every step of the process. Here are answers to the most common questions we get from homeowners across Eugene, Medford, Bend, Redmond, and surrounding Central Oregon communities.
General Service Questions
What types of appliances do you repair?
We repair most major residential appliances, including:
- Refrigerators, Freezers & Ice Makers
- Dishwashers
- Ovens, Ranges & Wall Ovens
- Washers & Dryers (gas & electric)
- Microwaves
- Garbage Disposals & Compact Hot Water Tanks
- Trash Compactors & Select Small Appliances
Do you service all appliance brands?
Yes, we work on most major brands, including Whirlpool, GE, Samsung, LG, Frigidaire, Maytag, KitchenAid, Amana, Bosch, Electrolux, and more. If you're unsure, give us a call — we're happy to confirm.
Are your technicians licensed and insured?
Absolutely. All of our technicians are fully licensed, insured, and trained to meet high professional standards. We treat your home like it’s our own.
Scheduling & Appointments
How do I schedule a repair?
You can schedule service by calling us at 541-480-6258 or by using our online contact form. We’ll respond promptly to confirm your appointment and walk you through next steps.
Do you offer same-day or next-day service?
We do our best to offer fast turnaround, especially for urgent repairs like refrigerators or washers. Availability depends on current demand, but we typically schedule service within 24–48 hours.
What areas do you serve?
We proudly serve most of Central Oregon, including:
- Eugene
- Medford
- Bend
- Redmond
- Springfield
- Coburg
- Central Point
- Creswell
- Ashland
- And many surrounding communities
Pricing & Payment
How much does a typical appliance repair cost?
Prices vary based on the appliance and the issue. We offer flat-rate pricing after a diagnosis, so you'll always know the total before we begin any work — no surprise charges.
Do you charge a diagnostic fee?
Yes, we charge a standard diagnostic fee to evaluate the issue. If you approve the repair, this fee is typically applied toward your total repair cost.
Do you offer any discounts?
Yes! We proudly offer discounts for seniors and military families. Just mention it when scheduling your appointment.
Repairs & Parts
Do you carry appliance parts?
Yes, we carry and source a wide range of OEM and high-quality parts through our local suppliers. If you're looking for a specific part, give us a call and we'll check availability.
Can I buy a part from you even if I’m doing the repair myself?
Absolutely. Call us at 541-480-6258 and we’ll let you know if we have what you need.
Is your work guaranteed?
Yes. All of our repairs come with a workmanship guarantee, and most parts are backed by manufacturer warranties. We'll explain the details before completing your service.
Maintenance & Prevention
Do you offer appliance maintenance services?
We do! Our preventative maintenance services help extend the life of your appliances and reduce the risk of future breakdowns. Common maintenance includes:
- Coil cleaning (refrigerators)
- Vent and lint trap cleaning (dryers)
- Filter, seal, and drain inspections (dishwashers & washers)
Ask about adding maintenance to your service call.
Still Have Questions?
No problem — we’re here to help. Call Polished Appliance Repair at 541-480-6258 or send us a message and we’ll be happy to answer any other questions.
